Scalable Order Management To Improve Communication

Privacy Policy

Learn more about how we collect and uses data and your rights as a user

Updated September 20, 2023

Data protection and data security are important to Amberella GmbH (“Amberella GmbH”; “we”). We process your personal data responsibly, in accordance with applicable legal regulations, and in accordance with this Privacy Policy.

Contents of the Privacy Policy

In this Privacy Policy, we inform you about how we collect and process personal data when you visit our website at www.scalemanagepro.com (“Website”) or social media pages, contact us, or use our services.

Data Controller

Amberella GmbH is responsible for the data processing described in this Privacy Policy.

Amberella GmbH
Neue Winterthurerstrasse 99
Einkaufszentrum Glatt
Wallisellen 8403
Schweiz
UID: CHE-293.446.347

+1 727 238 6453
[email protected]

Personal Data Processed during Communication and Service Provision

We collect information provided by you in the following ways:

  • When you contact us;
  • When you register as a user on the Website or online platform;
  • When you apply for a position with us;

This includes general personal data such as your name and contact information, as well as any information about your position or role in the organization on behalf of which you contact us.

We also process personal data received from third parties. This regularly includes personal data that we receive in correspondence or meetings with clients or business partners, such as your name and information about your role as a team member of the client or business partner.

Providing and Using Our Website

Usage for Information

You can obtain information about Amberella GmbH and our range of services on the Website without telling us who you are. Like any connection to a web server, the server on which we host the Website automatically logs and stores certain technical data for a short period. This includes your device’s IP address and operating system, the date and time of use, and the type of browser used to access the Website.

Contact Form – What Information Do We Receive and How Do We Use It?

On our website, you can contact us through an electronic contact form. The data you enter in the input fields, such as your name and email address, will be transmitted to us and stored.

The data you provide is used to process your request.

Why Are We Allowed to Process This Data?

The legal basis for processing is the performance of pre-contractual measures and our legitimate interests in processing the request.

Email – What Information Do We Receive and How Do We Use It?

You have the option to contact us via email. When you contact us by email, the following data is processed:

  • Email address;
  • Content, subject, and date of your email;
  • Contact details provided by you (e.g., name, telephone number, address).

Why Are We Allowed to Process This Data?

Your information is stored for the purpose of processing the request and for follow-up questions. The legal basis for processing is pre-contractual measures or our legitimate interests in processing the request.

Security Notice

We would like to inform you that emails can be read or altered by unauthorized persons during transmission. Emails may be rejected by the spam filter if they are identified as spam based on certain characteristics.

Web Analysis

We use web analysis services (currently Google Analytics) to evaluate the use of the Website and obtain information for its optimization. The web analysis services we use collect and store usage data using cookies. Before being transmitted to a server outside Switzerland/EU/EEA, the requesting IP addresses are shortened. Therefore, we do not transfer personal data to the provider of the web analysis services abroad.

Advertising Technologies

We use Google Ads advertising technologies on the Website. This allows us to target individuals who visit our Website with relevant advertising when visiting other websites. Advertising materials are displayed on the websites you visit based on an analysis of your prior use of our Website. For this purpose, providers of advertising technologies use cookies when you visit our Website.

Social Plugins

The social plugins used on the Website allow you to recommend and share our content on social networks. You can recognize the social plugins on the Website by the logos of the respective social networks. When you interact with the social plugin, data is sent to the respective social network provider.

Resources from External Websites

We embed resources from external servers on our Website. These resources include technical resources (Google Fonts, Google ReCaptcha, Google Maps).

The technical resources are used to improve the performance or security of our Website. When retrieving these resources, the operator of the external server will learn your IP address and/or certain ancillary data necessary for the use of the external operator’s servers.

Note on the Use of Cookies

We use cookies, tags, and similar technologies on the Website to provide you with the best possible user experience and to help us improve the Website. Cookies are text files that are downloaded to your computer or mobile device when you visit a website or use an app.

Some of the cookies we use are necessary to provide certain functions of the Website. Additionally, we use cookies to analyze the use of the Website and to obtain information for optimizing the Website. You can learn more about our use of cookies by using the Cookie Preferences tool implemented on the Website.

You can instruct your browser not to accept cookies or to prompt you before accepting a cookie. You can also delete cookies on your device by using your browser’s relevant function. You also have the option to inform us of your cookie acceptance preferences using the Cookie Preferences tool implemented on the Website.

Use of Our Social Media Pages

On our social media pages, you will find posts about current developments at Amberella GmbH and our range of services. The social media providers collect and analyze usage data such as the number of visits and demographic information about visitors to our corporate pages.

Based on this, we receive evaluations created by the social media providers. These evaluations contain only aggregated or sufficiently anonymized data. Only the respective provider can identify you based on the data collected. Therefore, please refer to the data protection notices of the respective provider.

Use and Optimization of Our Newsletter

When you subscribe to our newsletter, we collect the information you provide to us. This includes general personal data such as first name, last name, and email address. We use analysis services to measure and analyze the use of our newsletter. The analysis services collect and analyze usage data such as the number of people who opened a newsletter or clicked on specific articles. We receive evaluations based on this. These enable us to optimize our newsletter and provide you with content of interest.

You can also inform us at any time that you no longer wish to receive our newsletter. Please use the unsubscribe link at the end of the newsletter for this purpose. By clicking on it, we will no longer measure and analyze your use of the newsletter in the future.

Purposes and Legal Basis for Processing Your Personal Data

We primarily process your personal data to inform you about our range of services and to fulfill, document, and invoice our services in accordance with our contractual and legal obligations.

In addition, we process your personal data for the following purposes:

  • Responding to your inquiries and communicating with you;
  • Processing your registration;
  • Handling job applications;
  • Providing the Website;
  • Analyzing and optimizing the use of the Website;
  • Marketing and advertising;
  • Optimizing our posts on our corporate social media pages;
  • Informing you about new developments at Amberella GmbH and new services (e.g., via our newsletter, where you can inform us at any time that you no longer wish to receive such information in the future);
  • Complying with legal obligations;
  • Enforcing legal claims.

We have a legitimate interest in processing your personal data for the purposes mentioned above. Some processing is also necessary for us to fulfill our contractual obligations to you or our legal obligations (e.g., retention obligations). We process your personal data on this basis, as required by applicable data protection law for the lawfulness of data processing in general or for specific processing activities.

How We Store and Protect Your Personal Data

We store your personal data only to the extent and for as long as necessary to fulfill the purposes described in this Privacy Policy or to fulfill legal obligations.

In the interest of the integrity and confidentiality of personal data, we take appropriate technical and organizational measures. Depending on our risk assessment, we implement access controls, access controls, and procedures for regular review, assessment, and evaluation of the effectiveness of the measures.

Location of Processing

We primarily store and process your personal data in Switzerland and the EU. However, we may also transfer your personal data to recipients in countries outside of Switzerland or the EU (worldwide, especially the USA). Data transfers to countries without adequate data protection are made based on standard data protection clauses or legal exceptions (e.g., necessity for the performance of a contract).

Your Rights Regarding Your Personal Data

You have the following rights with respect to personal data concerning you:

  • The right to obtain information about what personal data we store about you and how we process it;
  • The right to receive or transfer a copy of your personal data in a common format;
  • The right to rectify your personal data;
  • The right to erase your personal data;
  • The right to object to the processing of your personal data.

Please note that legal requirements and exceptions apply to these rights. To the extent permitted by law, we may reject your request to exercise these rights. You also have the right to lodge a complaint with the competent data protection supervisory authority.

How We Can Change This Privacy Policy

We may change this Privacy Policy at any time, especially if we change our data processing or if new legal regulations apply. The version provided on www.scalemanagepro.com/en/privacy/ applies.